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Whether you’re scaling your support team, adopting AI tools, or creating powerful brand narratives — I bring a 360° perspective of customer experience.

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Peoples Say’s About Me

Testimonial

I had the opportunity to hear Roopa Suman speak at an event on the intersection of customer success and support, and was impressed by her depth of knowledge in both areas. She later reviewed our product and shared practical, insightful feedback that reflected her strong grasp of customer experience. Even from my limited interactions with her, it is clear that Roopa brings a rare blend of empathy, expertise, and actionable perspective—qualities that will make her an asset in her consulting journey.